There are three levers that can help improve company’s operations. It is Process, Technology and Global Outsourcing. A rigorous model – Tripletan is used to ensure appropriate execution of these three operational levers.
Evaluate the current processes using Value Stream Mapping and develop improvement opportunities
Deploy right fit technology that improves the business processes. Automation can reduce process costs and increase consistency
Take advantage of global cost and capabilities arbitrage to reduce cost and also improve delivery capabilities
While evaluating business operations, it is important to holistically consider all the factors that impact operations. Many times consultants make the mistake of considering one of the factors weighted more heavily at the expense of ignoring other factors.