Operating Model

There are three levers that can help improve company’s operations. It is Process, Technology and Global Outsourcing. A rigorous model – Tripletan is used to ensure appropriate execution of these three operational levers.

Process Improvements

Evaluate the current processes using Value Stream Mapping and develop improvement opportunities

Technology

Deploy right fit technology that improves the business processes. Automation can reduce process costs and increase consistency

Global Outsourcing

Take advantage of global cost and capabilities arbitrage to reduce cost and also improve delivery capabilities

While evaluating business operations, it is important to holistically consider all the factors that impact operations. Many times consultants make the mistake of considering one of the factors weighted more heavily at the expense of ignoring other factors.